Reliable Business Web Hosting Services

Technical Support :: Frequently Asked Questions

Reliable Business Web Hosting Services


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Getting Started4
 How do I access the site administration web control panel?
 Where do I find the Site Builder software to start building my web site?
 Where do I upload my web pages?
 What name servers should I use for my domain name?
General Questions6
 How many SSH/FTP accounts can a name-based domain have?
 How do I SSH to my domain?
 Can I password protect directories?
 What are the various directory structures for my domain?
 What type of support will I have?
 How much does additional traffic cost?
 What e-mail settings should I use?
 I have a problem sending e-mail, what could be wrong?
 How do I add aliases for e-mail forwarding?
 How can I add spam filters?
 How do I connect to MySQL through PHP?
 What are the SSH commands to access MySQL?
 What will phpMyAdmin allow me to do?
 Where can I get help with phpMyAdmin?
 Where can I get more info on mySQL?
 Where can I get more info on PHP?
MS FrontPage3
 What are FrontPage Server Extensions?
 How do I publish with FrontPage?
 Why does FrontPage seem to hang, and even time out when connecting?
Real Audio/Video3
 Can I do live broadcasting on my account?
 Do you support smil and RTSP files?
 What is the RTSP protocol?
CGI Scripts2
 Why am I receiving an Internal Server Error when trying to run my CGI scripts?
 Where do I upload my CGI scripts?
Majordomo Mailing Lists3
 How do I setup Majordomo?
 Where can I find information on Majordomo?
 Majordomo won't work after I added the addresses. What gives?
Secure Server4
 How do I use SSL on name-based domains?
 Where can I get an SSL certificate?
 How do I generate an SSL certificate?
 What type of SSL server is being used on my domain?
Domain End-user Questions3
 How do users on my domain access their html pages with a web browser?
 Why cant my clients login to the User control panel?
 Can an end user on my domain install CGI scripts?
Connection Problems1
 Why am I receiving username/password errors when trying to connect via FTP?
user questions
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